Medeo is a service that allows for more secure messaging from Don Valley Medical Associates directly to you. We will no longer be using our gmail address for communication with our patients as we will only be using Medeo secure messaging.
Medeo will convey important clinic information to you including:
Medeo is also being used by our office for Online Appointment Requests. Please note not all appointment types are available to be requested online. The following appointment types must be booked by calling the office as they have specific requirements:
All appointment requests will be reviewed by our office staff in a timely fashion. Your appointment has not been confirmed until you receive an email from Medeo advising that your appointment request has been accepted. ONLY ONE concern per appointment.
Please see the document below that contains more details on how to request an appointment online using Medeo.
Click here to request an appointment.
You may have received a message from Medeo to the email we have on file. If you prefer to use a different email address, please call our office so we can update your file. This is VERY important as all of our Don Valley Medical Associates information will be delivered to the email address on file, so it MUST match the email address you use to create your Medeo account.
The message from Medeo came from the email address “noreply@medeohealth.com” and directed you to sign in to your Medeo account by clicking “VIEW SECURE MESSAGE”. You will need to click “VIEW SECURE MESSAGE” in order to create your account FIRST before you can sign in and view the message. Creating an account is an easy two-step process that only requires your current email and a password of your choice.
If you have not received an email from Medeo, please contact our office at 416-491-5900 to confirm your email address is correct. Please note each patient must have their own Medeo account associated with a unique email address. The system does not allow for more than one Medeo account per email address.
Please see the document below for detailed step-by-step instructions or click here to contact Medeo Customer Support.
Don Valley Medical Associates
1333 Sheppard Avenue East, Suite 144, North York, Ontario M2J 1V1
Phone: 416-491-5900 Fax: 416-491-1149
Copyright © 2020 Don Valley Medical Associates - All Rights Reserved.
Don Valley Medical Associates is happy to announce the launch of Online Appointment Requests with Medeo! Click here to request an appointment.